Privacy policy
Last updated: January 26, 2026
Persian Essence (“we”, “us”, or “our”) operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.
By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” means information that identifies, relates to, or can reasonably be linked to you. It does not include anonymized or de-identified information.
Depending on how you interact with our Services and as permitted by law, we may collect the following categories of personal information:
a) Contact Information
Name
Billing and shipping address
Email address
Telephone number
b) Payment and Transaction Information
Payment method details (processed securely by third-party payment providers)
Transaction history, order confirmations, and payment status
Note: We do not store full credit card or payment card numbers on our servers.
c) Account Information
Username and password
Preferences and settings
d) Shopping and Usage Information
Products viewed, added to cart, wishlisted, purchased, returned, or exchanged
Interaction with our website and Services
e) Communications
Messages, emails, or inquiries sent to us
f) Device and Technical Information
IP address
Browser type and version
Device identifiers
Log files and usage data
2. Sources of Personal Information
We collect personal information from the following sources:
Directly from you, when you place an order, create an account, contact us, or otherwise interact with the Services
Automatically, through cookies and similar technologies when you browse or use our website
From service providers, including Shopify, Printify, payment processors, shipping partners, and analytics providers
From third parties or partners, where permitted by law
3. How We Use Your Personal Information
We use personal information for the following purposes:
a) Providing and Improving the Services
Processing orders, payments, returns, and exchanges
Managing accounts and customer preferences
Shipping and fulfillment of products
Improving website functionality and user experience
b) Marketing and Advertising
Sending promotional emails and newsletters (with opt-out options)
Displaying relevant advertisements based on browsing or purchase behavior
c) Security and Fraud Prevention
Verifying accounts and transactions
Detecting and preventing fraud, abuse, or unauthorized access
d) Communication
Responding to inquiries and customer support requests
Sending transactional or service-related communications
e) Legal Compliance
Complying with applicable laws and regulations
Enforcing our Terms of Service and other policies
4. Disclosure of Personal Information
We may share your personal information with third parties only as necessary and for legitimate purposes, including:
Shopify, as our e-commerce platform provider
Printify and fulfillment partners, for production and shipping of orders
Payment processors, to securely process transactions
Marketing and analytics partners, where permitted by law
Authorities or legal entities, where required to comply with legal obligations
We do not sell your personal information.
Depending on your location, you may have the right to opt out of certain data sharing used for targeted advertising.
5. Relationship with Shopify
Our store is hosted on Shopify Inc. Shopify processes personal information to provide and improve its services. Your data may be transferred to and processed in countries outside your place of residence.
For more information, please review the Shopify Consumer Privacy Policy at:
https://privacy.shopify.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential website functionality
Analyze website performance
Personalize content and advertisements
You can manage cookie preferences through your browser settings.
7. Children’s Privacy
The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Data Security and Retention
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to:
Fulfill orders and provide Services
Comply with legal obligations
Resolve disputes and enforce agreements
9. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request correction or deletion
Restrict or object to processing
Withdraw consent
Request data portability
Opt out of targeted advertising
Residents of the EU/EEA and UK additionally have rights under the GDPR, including the right to lodge a complaint with a data protection authority.
Requests can be made using the contact details below. We may need to verify your identity before fulfilling requests.
10. International Data Transfers
Your personal information may be transferred outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Persian Essence
Email: support@persianessence.org
Address: Hamburg, Germany
For the purposes of applicable data protection laws, Persian Essence is the data controller of your personal information.